Malinko gives you:

Malinko’s intelligent e-scheduling engine allows community health and social care teams to optimise schedules, reduce non-clinical time, deliver better quality care and improve staff satisfaction.

Optimise schedules and route-planning in minutes

  • Automatically assigns caseloads based on defined rules such as clinical skill, patient need, location and visit duration.
  • Easily schedule planned and unplanned visits, with real-time visibility for managers across all teams.
  • Optimise clinician schedules and route plans, with protected lunch, break and travel times.
  • Seamlessly integrates with your existing EPR system.
  • Allows flexible autonomous caseload scheduling for teams that might not need to use auto-scheduling.

“Malinko has enabled our community services to free up time to care by improving productivity by up to 30%. Adopting Malinko has enabled our community services teams to improve patient outcomes whilst reducing the clinical risk and the cost of delivering its community services."

Clara Gilfillan, Integrated Team Lead, Colchester North Nursing

Malinko uses scheduling algorithms developed with NHS partners to optimise and automate caseloads, ensuring staff have safe and fair workloads.

Assign clinical caseloads safely

  • Identify capacity and skill mix issues between and across teams.
  • Perform clinically safe, patient-centred caseload allocation.
  • Allow senior clinicians time to concentrate on more complex cases.
  • Reduce service pressures by standardising caseload allocation and workforce management

“Since implementing Malinko, time spent allocating caseloads, scheduling clinical care and patient appointments has gone down from over six hours a day to 20 minutes.”

Ann Foley, Transition Program Lead, Cambridgeshire Community Services NHS Trust

Malinko uses real-time capacity and demand to give managers full visibility of their workforce (capacity and skills) and caseload (patient demand and needs) helping them deliver outstanding clinical care in the community.

Safely manage planned and unplanned care

  • Match clinician skills to patient needs.
  • Easily schedule unplanned visits.
  • Reduce clinical risk and the cost of service.
  • Improve productivity, service delivery and patient outcomes.
  • Operate community services with the same transparency and safety as an ambulance service and inpatient area in an acute hospital.

“The benefits of the Malinko in terms of demand and capacity planning are huge. Our district nurses are aligned to nine neighbourhood teams, and with Malinko we can auto-allocate caseloads and schedule appointments within seconds. Each team can demonstrate where capacity exceeds demand, enabling staff to be allocated to areas where demand outstrips capacity - so the workforce becomes more agile.”

Mandy Davies, Chief Clinical Informatics Officer (CCIO), Bolton NHS Foundation Trust

Malinko gives managers a real-time view of staff to ensure lone worker safety, as well as enabling clinicians to alert managers if they have concerns.

Improve job planning, recruitment and retention of staff

  • Make staff working day easier by reducing non-clinical contact time.
  • Fairer caseload assignment.
  • Staff feel safer through enhanced lone worker arrangements.
  • Breaks and travel time is protected within the working day.

“Malinko has improved lone worker safety across all team who use it, with a clear live status dashboard and map.”

Ryan Calderbank, Assistant Director of Operations Integrated Community Services Division, Bolton NHS Foundation Trust

Malinko captures detailed care information to provide valuable caseload, capacity and demand data, allowing community services to accurately forecast staff requirements and provide evidence-based reports and business cases.

Safely schedule care around your patient

  • Coordinate multiple services across an NHS Trust or health economy, including local authority and charity organisations.
  • Save thousands of hours and minimise errors compared with scheduling and appointment booking via EPR systems.
  • Share reminders and important information like entrance keycodes between staff with patient and appointment messaging.
  • Unique configurations and rule settings to enable you to deliver continuity of care.

“The interface between Malinko and our business intelligence tool is giving us better understanding of our demand and capacity which informs our workforce strategy allowing for optimal patient care in the community. This insight allows us to limit time spent on unnecessary tasks and focus our efforts on activities that will provide the biggest benefit to the patients we serve."

Rhys Roberts – Senior District Nurse October 2020

Malinko captures detailed care information to provide valuable caseload, capacity and demand data, allowing community services to accurately forecast staff requirements and provide evidence-based reports and business cases.

Capture and report on empirical data

  • Contemporaneous data capture via Malinko's unique mobile app.
  • Access your data easily via Malinko's open and published API, service and management reports.
  • Build a picture of capacity and demand over time, with reports that highlight trends and variations.
  • Run instant reports for specific teams, staff or services.
  • Inform e-rostering and e-job planning systems.
  • Export to BI systems for further bespoke analysis.

“Malinko enables the service to contemporaneously capture activity data providing an accurate picture of service provision and enabled our district nursing service to optimise scheduling and caseload management. As a result, we reduced the caseload by over 20% across our seven localities.”

Amanda Hobson, Lead Nurse for Adult Community Services, Salford Royal NHS Foundation Trust

Malinko allows you to plan future schedules, identify shortfalls by competence or grade, make sure the right clinicians are in the right place at the right time, and utilise staff hours as effectively as possible.

Intelligently plan resources to meet future demand

  • Identify future gaps in capacity based on empirical data captured by Malinko, such as planned vs. actual visit time.
  • Easily redeploy staff with varying skill levels to where they are needed the most.
  • Automate allocation of safe and fair caseloads.
  • Identify the staffing establishment required to safely meet your patient demand.
  • Provide data to support evidence for recruitment.
  • Track and manage acuity in the caseload.
  • Understand where staff training can improve service efficiency and patient care.
  • Realise the potential of e-rostering and e-job planning systems.

"The longer we use Malinko it shifts from being just an e-scheduling solution and moves to a workforce planning solution which is where we can see significant benefits and where the real savings can be made. This work will need to be done alongside a review of competencies of the integrated workforce."

Alan Hughes, Malinko Project Manager, Betsi Cadwaladr University Health Board (UHB)

Malinko Explained: