Malinko is a tried and tested clinical scheduling tool, proven to successfully enable community services to better manage and schedule capacity and demand in a safe and efficient way, ensuring that patients are seen by the right clinician at the right time.
During the COVID-19 pandemic, we and our NHS and local authority partners have been forced to adopt a remote only implementation methodology. The results have been surprising. The remote-only approach has proved to be a superior method to the pre-pandemic onsite implementation. Our NHS and local authority partners have benefited from the improved accessibility to our implementation team who, working remotely, can better respond to their needs. The increased flexibility and ‘on demand’ accessibility has provided our NHS and local authority partners with a superior implementation experience than the ‘on site’ implementation method for adopting Malinko. As such we will continue with, and formally adopt, a remote-only implementation support service.
Additionally, NHS and local authority organisations have received a far more comprehensive demonstration of Malinko when it is presented remotely. Working remotely, our sales, marketing and clinical teams have been able to be much more accessible and flexible in accommodating dates and times for demonstrations. We are also able to provide more frequent demonstrations to interested organisations, further enhanced by the ability of the organisations to invite large numbers of attendees and record sessions for those unable to attend
Adopting a remote-only business model has and continues to reduce the risk of our staff being exposed to COVID-19.
Whilst these are extremely important factors, none of us with a clear conscious can the ignore the impact that climate change is having on our planet. Our concern for the environment and the impact on future generations is by far the most important factor for adopting this remote-only policy. There is a growing acceptance and an overwhelming pressure for everyone to reduce their carbon footprint and reduce their impact on the environment. We want and need to play our part. Working remotely enables us to do this.
We are committed to driving forward steps to minimise the company’s impact on the environment by the adoption of a remote-first approach in all customer interactions, using the latest technologies to support this. We will continue to provide high-quality services to all of our NHS and local authority partners in a manner that also ensures a safe and healthy workplace for our employees whilst minimising our impact on the environment and reducing our carbon footprint.