Software For Domiciliary & Home Care Agencies

Malinko scheduling software is perfect software for domiciliary and home care agencies, whether you are providing regular short personal care visits, live-in care or even just home help services.

Here are a few ways that Malinko can benefit your business:



home care rota management

Staff Rostering & Job Scheduling Software

Scheduling your home visits is easy with Malinko home care agency software as Malinko home care software has been created for you to be able to produce hundreds of staff rotas and job sheets as quickly as possible and assign specific work to qualified care workers.

Schedule regular or one off visits, see a complete job history for any service user and view their schedule for the day or week at a glance. Easily create repeating jobs to have permanent runs or create templated jobs that repeat daily, weekly or monthly.  You can also add one off jobs if you are taking service users out on visits for instance.  You can record regular job notes, such as the keycode or add specific instructions if something is different that week.

Add tariffs and pay rates, so Malinko home care software will tell you what income each care worker is generating per day and per week, irrespective of whether you are charging on an hourly rate or on a fixed rate basis.  Cancel jobs with the choice of whether to charge clients and whether to pay staff.

View rotas by the hour, day or week with all information updated live. Set filters for groups, staff or clients. Email or print rotas off for staff and clients. Produce a large print rota for your service user with staff ID photos for those clients with dementia or visually impaired to provide extra security for vulnerable adults.

Bulk allocate or cancel and quickly reschedule and create exceptions using drag and drop or use ‘suggested carer’ function
based on criteria, such as proximity, clashes, availability, hours worked.

You can set up a range of different home care services, so you can record exactly who is doing what jobs, such as:

  • Disability assistance

  • Cooking

  • Dementia care

  • Overnight stays

  • Personal care

  • Medication prompting

  • Shopping services

  • Escort to appointments

homecare mileage


You can assign the optimum staff based on proximity, know how far they have travelled in a day and see their route and travel times on Google maps. All staff mileage is automatically added to your payroll report.

Or Call 0161 850 0111 To Find Out More 

“We are delighted with the new IT system we have put in place.
Malinko allows me to organise my rotas easily from home
whilst other staff are using the system in the office.”
— Lisa Humphreys, Assured Care

service user records homecare

Client Records

Malinko’s integrated service user record management enables you to keep track of all your service user information.  Use standard fields, or add info with flexible custom fields. Store a copy of the contract and even upload a client photo. Quick access complete job history and postpone visits for a specified period.

Store messages about clients and mark as specific types to record complaints and compliments. With tracked resolutions, messages are fully auditable and perfect for CQC inspections.

Know your full schedule of regular visits and quickly see what previous additional work you have completed for a client – all available instantly and on a single page.

You can also set up a range of custom fields which will allow you to record exactly what you need for each service user. Examples include:

  • categorize your service users by type – private, social services referral or nursing care for example

  • easily see where your opportunities are within your sales pipeline

  • record your service users’ renewal dates

  • set fields for export to Sage or other payroll software

homecare MAR sheet

Enter your medication and automatically generate MAR
sheets with your logo for your clients for any time period.
Autocomplete medication entry to prevent input errors.
Complete medication history.

OR CALL 0161 850 0111 TO FIND OUT MORE 

“Setting up was easy and the training and ongoing support by the team
has been excellent. It’s an efficient way to schedule staff rotas, store information
and run reports to assist with business administration.”
— Rhona McClelland, No Place Like Home

home carer profile

Manage Care Staff Details

Store all your HR information too – With Malinko you can store personal details about your carers such as ID photo, DBS renewal dates and all their contact details.  You can add a wide range of custom fields like date fields to record items such start date, drop down options so you can classify your staff and blank text fields to records items such as National Insurance number.

Record relevant training and book in training reminders and staff review dates - Malinko dynamically creates a training matrix.

Back up all staff files such as a copy of driving licence. Store leave requests and see all leave on a planner.  Record carer availability for those staff working part time or shift patterns.

OR CALL 0161 850 0111 TO FIND OUT MORE 

homecare invoicing

Control Finances & Powerful Reports

Automatically batch generate detailed invoices with your logo for all clients in a given date range. Specify hourly rates or fixed rate for a job. Generate payroll reports for your workforce with variable pay rates based on booked times or flat pay rates with actual check in/out times. 

Allocate a price against a specific job cycle, so you can easily see what income each care worker is generating per day and week.

Know what’s going on with live management information. Your dashboard gives you a quick overview, but often you’ll want to know a little more. From quick mailouts to groups of your customers to more complex customised reports, Malinko home care software has a powerful reporting system to keep you informed. Malinko home care software allows you to have custom fields and the reporting system reflects this, so will tell you exactly what you need to know about your business. Example reports:

  • Service users suspect list split by likelihood

  • Staff hours report

  • Referral reports by quantity or value to measure your marketing activity

  • Mailing lists

  • Export of financial data

We will always work with you to ensure that you get out the data you need from the system in the format you need.

OR CALL 0161 850 0111 TO FIND OUT MORE 

home care call monitoring

Call Monitoring With Malinko Home Care Software

With our mobile phone app, your carers can send and receive detailed client information – all updated live on your desktop.
Mobile phone call monitoring makes it easy to monitor staff activity and manage your workload throughout the day.

  • Live messaging and notifications allow you to communicate easily with your staff when things change at short notice

  • Proof of arrival and departure.

  • Use even without a phone signal.

  • See all relevant details about each client, including which other staff are attending.

  • Get directions to your jobs.

  • All information is encrypted and securely wiped from device when staff leave.

“This software has saved us time greatly and helped us stay organized
knowing where clients and staff are. The information the system will hold
means a lot of our information is just a button away.”
— Lesley Hudson, Angelwings

CALL 0161 850 0111 TO FIND OUT MORE

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