How digitisation in Community Services can support the NHS recovery plan

May 3rd, 2022

It’s no secret that the NHS and other health and social care providers have been under extreme pressure since the onset of the pandemic. 


However, recent figures from NHS England are encouraging; during the first two months of 2022, the percentage of people waiting over six weeks for a diagnostic scan or test fell by 6%, whilst the number of people waiting for more than a year for treatment fell by 12,000.


These figures are cause for cautious optimism, however there is a steep hill to climb before waiting lists for elective care services return to – or exceed – pre-pandemic levels.


One of the key factors in the NHS recovery will undoubtedly be an increasing reliance on digital tools and remote monitoring. With the help of the right technology, health and social care services can operate more efficiently.


Sir James Mackey, head of Northumbria Healthcare Foundation Trust and national director of elective recovery said in a recent webinar that there is, “an increasing sense of anxiety and antagonism” from patients in the community, who are requesting access to services as well as greater transparency in relation to their care.


An increasing reliance on virtual wards – in which patients are cared for in their own homes, avoiding the need for hospital admissions – is one way in which the NHS is moving forward with the Elective Recovery Plan.


Many Trusts are already working hard to facilitate greater collaboration between acute and community services, improving joint working in order to improve clinical care. Digitisation is one tool which can help improve communication between departments and enable the remote monitoring of patients in their own homes.


With the support of the right technology, community healthcare teams can play a pivotal role in avoiding unnecessary hospital admissions and expediting earlier discharges, whilst providing healthcare practitioners with necessary information about a patient’s medication, interactions from other agencies and ongoing assessments. 


Malinko’s intelligent e-scheduling platform provides community health and social care workers with the technology to optimise workforce planning and collaborate seamlessly with other agencies, freeing up time to care. Not only does it help reduce duplicate and wasted visits by ensuring that caseloads are assigned in accordance with clinical skill, it also increases staff satisfaction and improves the patient experience. 


Our software is already helping community healthcare teams across the country to operate more efficient, streamlined systems, easing the burden on acute services whilst simultaneously relieving pressure on District Nursing and community teams.